INSIGHTS
Thinking about software and operations.
Articles on software development, process design, system architecture, and operational infrastructure — written for people building or improving organizations, not for people already deep in the technical details.
Software
Why custom software is cheaper than it looks. What makes software maintainable. How to evaluate whether a solution you've been sold will still work in three years. What full ownership of your software actually means — and why it matters when you need to change something.
Process
How to map a process before automating it. Why most process improvement projects fail. What the difference is between a process that exists on paper and one that actually governs how work is done. How to make processes transferable — so they survive the departure of the person who invented them.
Architecture
What an architecture decision actually is, and why making it before writing code is cheaper than making it after. How module boundaries prevent systems from becoming unmaintainable. Why data model decisions made early are the hardest to change later — and what to get right the first time.
Operations
What operational infrastructure means for a growing organization. How to know when a system has become a liability rather than an asset. What the maintenance of a software system actually involves — and why the organizations that ignore it pay significantly more in the long run.
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New articles are published when there is something worth saying — not on a content calendar. If you want to be notified when new material is available, or if you have a topic you'd like us to address, reach out through the contact form.
