LEGAL

Terms of Service

Terms governing the provision of CREANODE services and the use of the CREANODE platform by organizations and their users.

01

Services

CREANODE provides software development, business support, electronics design, and platform services to client organizations. Specific services, deliverables, timelines, and pricing are defined in project agreements between CREANODE and the client organization. These terms of service govern the general relationship; project agreements govern the specific engagement.

02

Accounts

Organizations accessing the CREANODE platform are responsible for maintaining the security of their account credentials and for all activity that occurs under their account. Account access is for authorized users only. Organizations must notify CREANODE promptly if they become aware of unauthorized access or a security breach.

03

Payment

Payment terms are defined in each project agreement. Invoices are payable within the period specified in the agreement. Late payments may result in service suspension or termination as specified in the project agreement. All prices are exclusive of applicable taxes unless stated otherwise.

04

Data & Ownership

All code developed for a client project is owned by the client organization upon full payment unless otherwise agreed in writing. Client data stored in CREANODE-operated systems remains the property of the client organization. CREANODE processes client data only for the purpose of providing contracted services. Data processing details are governed by the Data Processing Agreement.

05

Termination

Either party may terminate the service relationship according to the terms in the project agreement. On termination, CREANODE will provide an orderly handover of client data, code, and documentation. Obligations related to data retention and deletion are specified in the Data Processing Agreement.

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