LEGAL
Privacy Policy
How CREANODE collects, uses, and protects personal data. This policy applies to creanode.com and to services provided through the CREANODE platform.
Data Controller
CREANODE is the data controller for personal data processed through creanode.com and the CREANODE platform. For data processing related to specific client projects, CREANODE may act as a data processor on behalf of the client organization. Contact details for data-related inquiries: contact form at /contact.
Data We Collect
Contact inquiries: Name, email address, and message content submitted through the contact form. Used to respond to your inquiry.
Platform accounts: Email address, name, and authentication credentials. Used to provide platform access.
Usage data: Server logs including IP addresses, browser information, and pages accessed. Used for security monitoring and operational diagnostics.
Cookies: Session cookies required for platform operation, and analytics cookies if consented to. See the Cookies Policy for details.
How We Use Data
Contact data is used only to respond to inquiries. Platform account data is used only to provide platform access. Usage data is used for security and operational purposes. We do not sell personal data to third parties. We do not use personal data for advertising. We do not share personal data beyond what is necessary for service delivery.
Retention
Contact inquiry data is retained for the duration of the business relationship plus a reasonable period for follow-up, typically up to two years. Platform account data is retained while the account is active and for a reasonable period after termination. Server logs are retained for 90 days for operational purposes. Data can be deleted on request where deletion is legally permissible.
Your Rights
Under applicable data protection law, you have rights including: access to personal data we hold about you, correction of inaccurate data, deletion of data where legally permissible, restriction of processing, and data portability. To exercise these rights, contact us through the contact form. We respond to data rights requests within 30 days.
